Legal Document

ccv99 Terms & Conditions

Please read these terms and conditions carefully before using the ccv99 platform. This document sets out the legal agreement between you and us.

Last Updated: January 2026

Table of Contents

Introduction

ccv99 is an online gaming platform that provides casino games, sports betting, and other entertainment services for players in Bangladesh. When you use the ccv99 website, create an account, or use any of our services, you are automatically considered to have accepted these terms and conditions.

This document forms a legally binding agreement between ccv99 and the user. It is therefore important to read each section carefully before you start using the platform. If you have any doubts, please contact our support team.

1

General Provisions

1.1 Scope of Agreement

These terms and conditions apply to all services on the ccv99 platform — including website browsing, opening an account, playing games, financial transactions, and customer support. Other ccv99 policies (privacy policy, responsible gaming policy) are considered an integral part of this agreement.

1.2 Language & Interpretation

These terms are originally written in Bengali. In the event of any conflict with a translation or alternative version, the Bengali version shall be treated as authoritative. ccv99 reserves the right to amend these terms at any time, and the date of any change will be shown above.

1.3 Identity of the Service Provider

ccv99 is a secure and reliable online gaming platform. SSL encryption and a fair play policy are followed to ensure a protected experience for all users.

2

Account Registration

2.1 Registration Process

To open an account with ccv99 you must provide accurate and truthful information. Opening an account with false information is strictly prohibited and may result in the account being cancelled.

2.2 One Account Per Person

Each person may open only one account. Creating multiple accounts, or using someone else's account, is strictly prohibited. If multiple accounts are detected, all of them will be permanently cancelled.

2.3 Account Security

It is your responsibility to keep your password and login details completely confidential. Do not share your account information with anyone. If you suspect unauthorised access, notify the ccv99 support team immediately.

2.4 Verification

ccv99 may at any time request official documents (national ID card, passport, or other government-issued documents) to confirm your identity. Deposits or withdrawals may be temporarily suspended until verification is complete.

3

Age Restrictions

3.1 Minimum Age

ccv99 is for users aged 21 and above only. Anyone under the age of 21 may not open an account, play games, or carry out any financial transactions on this platform.

21+  Violating this age limit will result in the account being closed immediately and all balances may be forfeited.

ccv99 is committed to protecting minors. If there are underage members in your household, you are advised to use parental control software.

4

Deposits & Withdrawals

4.1 Deposit Methods & Limits

ccv99 currently supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, Islami Bank, BRAC Bank, and other major commercial banks). The minimum deposit amount for each method is ৳300.

4.2 Withdrawal Policy

The minimum withdrawal amount is ৳500. An approved withdrawal is generally processed within 30 minutes to 3 hours. Withdrawal requests are sent via the same method used to make the deposit.

4.3 Transaction Conditions

  • You may only deposit from a payment account registered in your own name.
  • Deposits or withdrawals through a third party are strictly prohibited.
  • If money laundering or any other illegal financial activity is suspected, the transaction will be suspended.
  • Deposited funds must be wagered at least once before a withdrawal can be made.
5

Bonuses & Promotions

5.1 Welcome Bonus

A 100% bonus is available on your first deposit at ccv99, up to a maximum of ৳10,000. For example: depositing ৳1,000 gives you a ৳1,000 bonus, making your total balance ৳2,000. Or depositing ৳22,000 gives you a ৳10,000 bonus, making your total balance ৳32,000.

5.2 Wagering Requirements

To withdraw winnings earned from a bonus, you must complete wagering of 20 times the bonus amount. Wagering is calculated based on the bonus amount only — the deposit amount is not counted. Example: a ৳1,000 bonus × 20 = ৳20,000 in wagering must be completed before bonus winnings can be withdrawn.

5.3 Bonus Terms

  • Each bonus offer must be used within a specified period.
  • Bonuses may not be claimed on multiple accounts from the same IP address or device.
  • If bonus abuse is found, the bonus will be cancelled and the account suspended.
  • ccv99 reserves the right to change or cancel any bonus offer at any time.

Wagering contribution may vary by game. Contact the support team for more details.

6

Prohibited Activities

6.1 Strictly Prohibited

The following activities are completely prohibited on the ccv99 platform:

  • Any kind of fraudulent activity or use of unauthorised software.
  • Using robots, bots, or automated tools to influence game outcomes.
  • Colluding with other players to manipulate game results.
  • Selling, transferring, or allowing others to use your account credentials.
  • Money laundering or any other illegal financial activity.
  • Exploiting platform vulnerabilities or bugs for personal gain.
  • Harassment, abusive language, or hostile behaviour toward other users.

6.2 Consequences of Violations

If evidence is found of involvement in any of the prohibited activities above, ccv99 may cancel the relevant account and forfeit all balances without prior notice. ccv99 also reserves the right to take legal action where necessary.

7

Account Suspension

7.1 Temporary Suspension

ccv99 may temporarily suspend any account for security verification, investigation of suspicious activity, or technical issues. During this time you are advised to contact the customer support team directly.

7.2 Permanent Closure

An account may be permanently closed in cases of serious breach of the terms and conditions, repeated involvement in prohibited activities, or failure to complete account verification.

7.3 Voluntary Account Closure

If you wish to close your ccv99 account yourself, please notify the support team. You are advised to withdraw all available balances before the account is closed.

8

Fair Play Policy

8.1 Random Number Generator (RNG)

The outcomes of all games on ccv99 are determined by a certified Random Number Generator. This ensures that the result of every game is completely impartial and not predetermined.

8.2 Game Providers

ccv99 works only with reputable game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and Ezugi. All of these providers ensure the fairness and security of their games.

8.3 System Errors

Results or winnings displayed incorrectly due to a technical error will not be considered valid. In such situations ccv99 reserves the right to cancel the relevant transaction.

9

Responsible Gaming

9.1 For Entertainment Purposes

ccv99 believes that online gaming is purely for entertainment. Gaming should not be seen as a source of income. Please refrain from betting beyond your means.

9.2 Setting Limits

To avoid problematic gaming behaviour, ccv99 encourages you to contact the support team to set deposit limits, time limits, or a self-exclusion.

9.3 Self-Exclusion

If a player feels that gaming is having a negative impact on their life, they can notify the ccv99 support team to have their account closed for a set period or permanently. This feature is free and takes effect immediately.

For more information on responsible gaming, please visit our Responsible Gaming page.

10

Privacy & Data Protection

10.1 Data Collection

ccv99 collects the personal information needed for account management, payment processing, and improving service quality. Full details of how we collect and use data can be found in the privacy policy.

10.2 SSL Encryption

All data transmission on the ccv99 platform is protected by the highest-standard SSL encryption technology. Your financial and personal information is never sold to third parties.

10.3 Cookie Policy

ccv99 uses cookies to improve the user experience on the website. Cookies can be managed from your browser settings. However, disabling cookies may cause some services to not function correctly.

11

Limitation of Liability

11.1 Service Guarantee

ccv99 strives to ensure the highest quality of service. However, service may be temporarily disrupted due to technical issues, internet outages, or other unavoidable circumstances. In such situations ccv99's liability will be limited.

11.2 Liability for Betting Losses

The user bears full responsibility for any financial losses incurred through gaming or betting. ccv99 does not provide compensation for any betting losses. Please bet responsibly and within your means.

11.3 Third-Party Services

ccv99 is not liable for faults or failures of game providers, payment providers, or other third-party services. However, our support team will make every effort to assist you with any issues.

12

Changes to Rules

12.1 Right to Amend

ccv99 reserves the right to change, add to, or remove any part of these terms and conditions at any time. Users will be notified by email of any significant changes.

12.2 When Changes Take Effect

Updated terms and conditions take effect as soon as they are published on this page. Continuing to use the platform after any change means you are considered to have accepted the new terms.

12.3 Dispute Resolution

Any dispute regarding these terms will be resolved through discussion. If a dispute arises, you are requested to first contact the ccv99 support team.

For any questions or complaints, email us at [email protected] or speak with us directly on 24/7 live chat.

Have a question? We're here to help

The ccv99 support team is available 24 hours a day, 7 days a week in Bengali and English.

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